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Frequently Asked Questions
Have questions about the Alternate FUJI DI-HT film FRU-DIHT-C? You’re not alone!
Explore our FAQ section to find answers to the same questions our other customers frequently ask. Whether it’s about product specifications, quality assurance, or anything else, we’ve got you covered with concise and informative responses.
1. Does FRU-DIHT-C with sensor / chip / tag?
It can go with or without a sensor/chip/tag, depending on your needs. If work with Fujifilm thermal imagers, no need a sensor/chip/tag; if work with other brand thermal imagers, we can provide a sensor/chip/tag to match the sensor of the imager.
3. Why films stuck in imager sometimes? How to solve this problem?
If the film is thicker or thinner than the original film, it will cause stuck. If it shows Error 208 on the screen of the menu, it means the film in the upper layer was stuck, just open the upper cover, wait till it shows 201, then cover the upper cover. The stuck film will move out and continue printing.
5. Why the color of the imager is uneven or with stripes?
Differences in coating color can cause variations in imaging colors or result in striped images. For some imaging devices, this issue can be minimized by making internal adjustments to the imager.
6. What kind of warranties or after-sale support is provided with the alternate FUJI DI-HT films?
Our commitment to customer satisfaction includes 2-year warranties and within 12 hours online after-sale support for the alternate FUJI DI-HT film FRU-DIHT-C.
8. How does the alternate FUJI DI-HT film compare to other brands in terms of quality and reliability?
The alternate FUJI DI-HT film stands out for its superior quality and reliability compared to other brands. It consistently delivers sharp, clear images essential for accurate diagnostics. Its durable coating ensures long-term stability, reducing image degradation over time. Oversea customers and China hospitals report high satisfaction, with repeat orders and enduring partnerships as evidence of their trust in our product.
10. Is this alternate FUJI DI-HT available in our market ?
The alternate FUJI DI-HT film FRU-DIHT-C is available in our key markets, like South East Asia, Middle Asia, Middle East, Africa, and South America.
2. What are the main differences between your alternate FUJI DI-HT film and the original one?
The FUJI DI-HT medical film is made by FUJI Japan, with FUJI brand and top quality. While our FRU-DIHT-C is an alternative to FUJI DI-HT, with premium quality and competitive price, with the Filmsareus brand, it can save your cost without sacrificing quality.
4. Why the image color seems fade? How to solve this issue?
Because the color is not adjusted, needs U-1 adjusting.
If the film in the upper layer was printed and the color looks faded, follow these steps. Step 1. Press the menu, it shows “U-1”. Step 2. Enter, it shows “SL1” (it means the upper layer). Step 3. Enter, the “U-1” is shining, wait 1–3 minutes, and it will print color-adjusting film.
If the film in the lower layer was printed and the color looks faded, follow these steps. Step 1. Press the menu, it shows “U-1”. Step 2. Enter, it shows “SL1” (it means the upper layer). Step 3. Press menu again, it shows “SL2” (it means the lower layer). Step 4. Enter, the “U-1” is shining, wait 1–3 minutes, and it will print color-adjusting film.
7. Are there any environmental or sustainability attributes associated with these films?
The alternate FUJI DI-HT films are manufactured following strict environmental guidelines, reflecting our commitment to sustainability.
9. Is there an option for customization, like specific cutting or packaging, to suit individual needs?
We offer customized cutting and packaging options for the alternate FUJI DI-HT film FRU-DIHT-C to cater to specific client needs.
11. How long is the delivery time for this alternate FUJI DI-HT film?
3 working days for samples and orders of less than 100 cartons.
5-10 working days for orders of less than 500 cartons.
10-20 working days for orders of 1000 cartons and more.
