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FAQ & Answer
“Welcome to our comprehensive FAQ section, meticulously crafted to address your inquiries about the FUJIFILM DRYPIX Smart. Whether you’re seeking detailed product information or a deeper insight into our dedication to quality, you’ll find concise responses here to provide you with the essential knowledge you require.”
1. Does the FUJIFILM DRYPIX Smart feature a sensor designed for various countries or regions?
Yes, the DRYPIX Smart is equipped with a sensor specifically tailored to accommodate the unique requirements of different countries and regions. This ensures seamless compatibility with FUJIFILM DI-HL and DI-ML medical dry laser films across various global healthcare settings.
3. Can I use the DRYPIX Smart for mammography imaging?
The DRYPIX Smart is versatile and suitable for various imaging applications, including medical imaging for general radiography and mammography.
5. Can FUJIFILM DRYPIX Smart open the tinfoil packing automatically?
Yes, the FUJIFILM DRYPIX Smart is engineered for automatic opening of the tinfoil packaging, simplifying operational procedures for your convenience.
7. I bought FUJIFILM DRYPIX Smart imagers from China mainland. And they don't print FUJI DI-HL properly. Why?
The FUJIFILM DRYPIX Smart imagers you purchased were specifically configured for the Chinese market. It’s essential to understand that the integrated sensors in these units may not be fully compatible with the chips used in locally sourced FUJI DI-HL films. This mismatch between sensor and chip compatibility is the root cause of the printing issues you’re currently experiencing.
9. What is the delivery time for FUJIFILM DRYPIX Smart?
Typically, the delivery time for the FUJIFILM DRYPIX Smart imager is 3 to 4 weeks.
11. How do you pack FUJIFILM DRYPIX Smart for shipping?
It goes with FUJIFILM standard carton packing, and we add a wood or plastic pallet for fixing and protection before shipping.
2. I currently use the FUJIFILM DRYPIX 4000. Can I consider switching to the FUJIFILM DRYPIX Smart as a suitable replacement?
While the FUJIFILM DRYPIX Smart does feature 2 trays, it presents an array of enhanced features and capabilities, rendering it a compelling option for fulfilling your medical imaging requirements. We encourage you to delve deeper into its advantages to explore the potential benefits it can offer your medical facility.
4. How to reload FUJIFILM DI-HL into FUJIFILM DRYPIX Smart？
Remove the paper box, and you’ll see the tinfoil paper, don’t open it because it’s light sensitive, it will expose once open it, just put the tinfoil packing into the imager layer.
6. Are alternative films compatible with the FUJIFILM DRYPIX Smart, or do you recommend using only FUJI DI-HL films?
While we primarily recommend using FUJIFILM DI-HL and DI-ML films for optimal performance with the DRYPIX EDGE, some third-party films may be compatible. However, it’s essential to conduct a compatibility test to ensure the film chips align with the sensor of the FUJIFILM DRYPIX Smart.
8. How do I troubleshoot common issues with the DRYPIX Smart?
To effectively resolve common issues, we recommend consulting the user manual for detailed troubleshooting instructions. Alternatively, you can reach out to our dedicated customer support team for prompt assistance and guidance.
10. How many years of warranty do you offer for FUJIFILM DRYPIX Smart?
We provide a 1-year warranty for the FUJIFILM DRYPIX Smart, with proper care and no issues, it can reliably perform for 5 to 7 years.
