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FAQ & Answer
Welcome to our extensive FAQ resource, thoughtfully curated to address your questions regarding the FUJIFILM DRYPIX EDGE. Whether you’re in search of in-depth product details or a deeper understanding of our commitment to excellence, you’ll discover succinct answers here to fulfill your essential informational needs.
1. Does FUJIFILM DRYPIX EDGE with a sensor?
The DRYPIX EDGE comes with a sensor that is designed to be compatible with FUJIFILM DI-HL, DI-HLc, DI-ML films, as well as alternative film options
3. Can I use the DRYPIX EDGE for mammography imaging?
The DRYPIX EDGE is versatile and suitable for various imaging applications, including medical imaging for general radiography and mammography.
5. Can FUJIFILM DRYPIX EDGE open the tinfoil packing automatically?
Yes, the FUJIFILM DRYPIX EDGE is engineered for automatic opening of the tinfoil packaging, simplifying operational procedures for your convenience.
7. Our hospital used FUJIFILM DRYPIX 4000 for several years. Can we consider switching to the FUJIFILM DRYPIX EDGE as a suitable replacement?
The FUJIFILM DRYPIX EDGE with 3 trays, presents an array of enhanced features and capabilities, rendering it a compelling option for fulfilling your medical imaging requirements. We encourage you to delve deeper into its advantages to explore the potential benefits it can offer your medical facility.
9. I bought FUJIFILM DRYPIX EDGE imagers from China mainland. And they don't print FUJI DI-HL properly. Why?
The FUJIFILM DRYPIX EDGE imagers you purchased were specifically configured for the Chinese market. It’s essential to understand that the integrated sensors in these units may not be fully compatible with the chips used in locally sourced FUJI DI-HL films. This mismatch between sensor and chip compatibility is the root cause of the printing issues you’re currently experiencing.
11. What is the delivery time for FUJIFILM DRYPIX EDGE?
Typically, the delivery time for the FUJIFILM DRYPIX EDGE imager is 3 to 4 weeks.
2. Is the DRYPIX EDGE compatible with PACS systems and can it connect to the hospital network?
Yes, the DRYPIX EDGE is compatible with Picture Archiving and Communication Systems (PACS), facilitating seamless image management. And it can be networked, allowing for efficient image transfer and management within the healthcare facility.
4. How to reload FUJIFILM DI-HL into FUJIFILM DRYPIX EDGE？
Remove the paper box, and you’ll see the tinfoil paper, don’t open it because it’s light sensitive, it will expose once open it, just put the tinfoil packing into the imager layer.
6. Are alternative films compatible with the FUJIFILM DRYPIX EDGE, or do you recommend using only FUJI DI-HL films?
While we primarily recommend using FUJIFILM DI-HL, DI-HLc, and DI-ML films for optimal performance with the DRYPIX EDGE, some third-party films may be compatible. However, it’s essential to conduct a compatibility test to ensure the film chips align with the sensor of the FUJIFILM DRYPIX EDGE.
8. How do I troubleshoot common issues with the DRYPIX EDGE?
To effectively resolve common issues, we recommend consulting the user manual for detailed troubleshooting instructions. Alternatively, you can reach out to our dedicated customer support team for prompt assistance and guidance.
10. How many years of warranty do you offer for FUJIFILM DRYPIX EDGE?
We provide a 1-year warranty for the FUJIFILM DRYPIX EDGE With proper care and no issues, it can reliably perform for 5 to 7 years.
12. How do you pack FUJIFILM DRYPIX EDGE?
It goes with FUJIFILM standard carton packing, and we add a wood or plastic pallet for fixing and protection before shipping.
